by jim muehlhausen | Jul 11, 2024 | Bank of America business model, Business Model Trends, debit card fees, Failure Stories
Bank of America may have committed the #1 business model blunder of 2011for their $5 debit card fee. First, let’s get some background. Spoiled U.S. banks have become so addicted to high-profit fees that they seem to have forgotten the customer. The average bank earns...
by jim muehlhausen | Jun 25, 2024 | bad branding, Business Model Trends, Failure Stories, Public Companies, Snap-On Tools
Many professional mechanics view Snap-On Tools as the best tools money can buy. A Snap-On wrench or screwdriver can cost five times more than a similar Craftsman model, but professionals swear the extra cost is worth it. According to their website, since 1920,...
by jim muehlhausen | Jan 4, 2012 | Business Model Innovation, Business Model Trends, Business Ownership, Failure Stories, NBA business model, NBA lockout
After allegedly losing money for the last 11 seasons the NBA decided to alter its business model. This led to a 149-day lockout that claimed the first 7 weeks of the regular season and cost the NBA an estimated $480 million. As with most labor disputes the issue at...
by jim muehlhausen | Dec 27, 2011 | Blocbuster, blockbuster business model, Blockbuster vs. Redbox, Failure Stories, Public Companies
This summer, Blockbuster was full of glee. Titled “Blockbuster Rescues Furious Netflix Customers,” a press release in July promised to give Netflix customers an oasis after their upstart competitor blundered with its failed Qwikster service. The company launched a...
by jim muehlhausen | Dec 19, 2011 | Failure Stories, Netflix, Public Companies, Qwikster business model
Netflix saw a meteoric rise in its stock price in 2010 after successfully weathering the devastating financial crisis that stifled wages, depressed consumer demand, and threatened just about every other retailer in existence. This was largely thanks to its relentless...
by jim muehlhausen | Sep 19, 2011 | Business Model Trends, Dues Ex, Failure Stories, GameStop
GameStop recently caused quite a stir with their core gamer customers by removing a coupon from the popular game Deux Ex. The coupon was included with the DVD and was good for a code that allows you to play the game for free using the online gaming service OnLive....
